Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, email address and phone number.
When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.
If we ask for your personal information for a secondary purpose, like marketing, we will ask you directly for your express consent or provide you with an opportunity to say no.

How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time by contacting us at info@retrospares.com.au or mailing us at:
Retro Spares
9 Silver Street, Eltham, Victoria, Australia 3095.

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – DATA STORAGE AND PAYMENT
Your data is stored on secure servers located in Australia, protected by industry-leading security measures.
If you use a direct payment gateway to complete your purchase, your credit card data is transmitted securely to the respective payment processor. All direct payment gateways adhere to the Payment Card Industry Data Security Standard (PCI-DSS), which helps ensure the secure handling of credit card information. We do not store your credit card details on our servers.

SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform their services.
However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide for your transactions.
We recommend you read their privacy policies to understand how your personal information will be handled by these providers.
In particular, some providers may be located in a different jurisdiction than either you or us. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and implement additional industry-accepted safeguards.

SECTION 7 – COOKIES
Our website uses cookies to enhance your browsing experience and provide personalised service. Cookies are small text files stored on your device that help us recognise your browser and remember certain information.
You can control how cookies are used by adjusting your browser settings. However, disabling cookies may affect certain features of the website.

SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority in your state or territory of residence and have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@retrospares.com.au or by mail at:
Retro Spares
[Re: Privacy Compliance Officer]
9 Silver Street, Eltham, Victoria, Australia 3095.